🔁 Refund & Returns Policy
Effective Date: [August 7, 2025]
Store Name: ToolzPartz
Website: toolzpartz.com
We value your satisfaction and strive to provide quality products. However, due to the nature of our items, we have a strict refund and return policy as outlined below:
🚫 No Returns or Refunds After Use
Once a product has been used, installed, or physically altered, we do not accept returns or offer refunds under any circumstances.
Please inspect your product carefully upon delivery and test it before installation.
🛠 Refunds & Replacements – Valid Cases Only
You are eligible for a refund or replacement only in the following cases:
- Product is damaged during delivery
- Wrong item was shipped
- Product is faulty or non-functional on arrival
❗ You must report any such issue within 3 to 4 days of receiving the product.
📦 How to Request a Refund or Return
To file a return or refund request:
- Contact our support team at support@toolzpartz.com
- Provide:
- Your order number
- Clear photos or video of the damaged or faulty item
- Our team will verify the claim and guide you through the next steps
📅 Timeframe
- Refunds (if approved) will be processed within 5–7 business days
- We may offer a replacement instead of a refund where applicable
⚠ Important Notes
- We are not responsible for damage caused during self-installation or mishandling
- Shipping costs are non-refundable unless the return is due to our error
- Products must be in original packaging (if applicable) for any valid claim
📞 Need Help?
For questions about our Refund & Return Policy, contact us: